Returns

ALL PURCHASES ARE CONSIDERED FINAL SALE, EXCHANGES WILL BE HANDLED ON A CASE BY CASE BASIS

If we have grossly misrepresented a product you must contact us at shop@maisonjadis.com within 72 hours to voice your concern which we will review on a case by case basis. We do not except returns for wrong fit. If we agree that we were at fault we will issue a return authorization for exchange (no refunds) and the item must then be returned within 7 business days in the same unworn, unaltered condition as received with tags attached. At that point you will be issued a credit slip that can be used online or at our shop within 6 months. If you have not contacted us within 72 hours unfortunately we cannot offer you an exchange.

ALL AUTHORIZED RETURNS WILL INCUR A 20% RESTOCKING FEE

RETURN SHIPPING
RETURN SHIPPING FEES ARE THE BUYERS RESPONSIBILITY AND ARE NON REFUNDABLE
WE ARE NOT RESPONSIBLE FOR LOST, STOLEN OR MISSING PACKAGES.

To return mail your product to: Maison Jadis, 176 Crosby Street, New York New York 10012
Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75 you may want to consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

FINAL SALE ITEMS
Any items purchase at a discount or on sale are FINAL SALE.